Now, the only way to make a guaranteed reservation is:

1. Send a e-mail with your request
2. Less 24 hours we will confirm same way or phone next step to have a security in your reservation
3. Always you must to make a bank deposito accordly the reservation you requested  fax way to this number 52 (473) 21508 in atention Ms. Lucía Zárate Carrillo.
4. Our bank account numbers are:

1. Cancelations must be make it 48 hours or more before the arrival date. Otherway  you will be charged with NOShow and no money will be back
2. Group cancelations you can receive 100% of your money while this be confirmed 15 days before the group arrival

Mexico City offices: Londres 229 Zona Rosa México D.F. phone number 52 5 5-14-23-60 & 5-11-19-31 Fax 52-5-5-25-60-87 Free number 52-800-90-220

Monterrey Offices: Hidalgo 499 Phone number 52-83-40-40-50 Fax 52-83-40-40-51 Free Number 52-800-83-052

Guanajuato local offices: Nejayote 17, Noria Alta, Guanajuato, Gto. 36000 México Phone number 52-473-2-14-60 y 2-18-36 Fax 2-15-08 E-mail